Terms of Service

By submitting a booking, you request an inspection or repair service from an independent appliance-service provider and agree to the terms below.

1. Booking Information

You must provide accurate contact, location and appliance information. A booking reference confirms registration of the request but does not guarantee a specific appointment time or repair outcome.

2. Estimates and Approval

Website prices are preliminary estimates. The technician will explain the diagnosis, labour charge and spare-part cost before paid repair work begins. Additional work requires customer approval.

3. Appointments and Access

Service timing depends on location, technician availability and parts availability. An adult must provide safe access to the appliance and service location.

4. Parts and Service Warranty

Any service or replacement-part warranty will be limited to the duration and conditions stated on the invoice or service record. Damage caused by misuse, electrical fluctuation, external damage or unrelated faults is excluded.

5. Independent Service Status

We are an independent repair provider and are not affiliated with appliance manufacturers unless expressly stated. Customers with an active manufacturer warranty should contact the manufacturer before using an independent repair service.

6. Cancellation and Revisit Charges

Inspection, travel, cancellation or revisit charges may apply when disclosed before service. Paid parts specially ordered for a customer may not be refundable after procurement.

7. Contact

For booking or service questions, call 08062177622 or email info@24x7-care.services.