Privacy Policy

At 24x7 Care, we use customer information only to process appliance-service requests, communicate booking updates and maintain service records.

1. Information We Collect

• Name, phone number, email address and city or service address.
• Appliance brand, appliance type, reported problem and purchase details.
• Technical information such as IP address and browser information used for security and troubleshooting.

2. How We Use Information

• Register and manage service bookings.
• Contact customers about appointments, estimates and service updates.
• Assign requests to appropriate service personnel.
• Prevent duplicate or fraudulent submissions and improve website reliability.

3. Sharing and Retention

Information may be shared with assigned service personnel only when required to complete a booking. We do not sell customer information. Records may be retained for operational, accounting, security and dispute-resolution purposes.

4. Security

We use reasonable administrative and technical safeguards. No internet-based system is completely risk-free, so customers should avoid submitting unnecessary sensitive information.

5. Contact

Email info@24x7-care.services or call 08062177622 for privacy-related questions.